LEGAL REFERENCE

Your Privacy Matters to Us

We built untung365 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

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untung365 Your Privacy Matters to Us

How We Handle Your Information

untung365 collects personal data — your name, email, phone number and payment details — to verify your account, process deposits through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption and secure servers to protect this information. We do not sell your data to third parties. Your account details remain private and are accessed

only by our team when needed for account support, fraud prevention or legal compliance. We retain your information for as long as your account is active, plus a retention period required by law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Email Support Contact our privacy team at [email protected] with any questions about how we handle your personal data, account information or payment history.
Account Settings Log into your untung365 account to review, update or delete your personal information. Your privacy preferences are visible in the account dashboard.
Data Requests Request a copy of your personal data or ask us to delete your account by emailing [email protected]. We respond within 14 days.
WHY VISITORS TRUST US

Privacy Standards We Follow

Encryption

All payment data — DANA, OVO, GoPay and QRIS transactions — are encrypted end-to-end. Your account credentials are hashed and stored securely.

Compliance

We comply with data protection laws in supported Indonesian regions and international standards for financial privacy and account security.

Third-Party Audits

Our privacy and security practices are reviewed by independent auditors to ensure we meet industry standards for player data protection.

No Data Sharing

We do not share your personal information with marketing partners, advertisers or unaffiliated third parties without your explicit consent.

Fraud Prevention

We monitor account activity to detect and prevent fraud. Your data is used only for security purposes and account verification.

Regular Updates

We review and update our privacy practices annually to reflect new regulations and emerging security threats in the gaming industry.

Privacy Across Our Platform

Live Casino Tables
Your session data and betting history are encrypted and stored separately from your payment information.
Slot Lobbies
Slot play records are linked to your account but never shared with game providers without your permission.
Sportsbook Markets
Your betting preferences and wager history remain private and are used only to personalise your lobby view.
DANA & OVO Deposits
Payment credentials are tokenised. We never store your full wallet details on our servers.
GoPay & QRIS Transactions
Transaction records are retained for accounting and dispute resolution but are not used for marketing.
Account Verification
We collect identity documents only to verify your age and location in supported regions. These are deleted after verification.
Cookies & Tracking
We use cookies to remember your login and preferences. You can disable non-essential cookies in your browser settings.
QUICK SIGNAL

What This Policy Covers

Account Registration When you open an untung365 account, we collect your name...
Payment Processing Deposits via DANA, OVO, GoPay and QRIS are processed securely...
Gameplay Data Your casino, slot and sportsbook activity is logged to your...
Communication We send account notifications, deposit confirmations and support responses to...
Device Information We collect your IP address, browser type and device details...
Legal Compliance We may disclose your information to authorities in supported regions...

Privacy Policy Questions

We retain your account information while your account is active. After you close your account, we keep records for the period required by law in supported Indonesian regions, typically 5–7 years for financial compliance.

Yes. Email [email protected] to request account deletion. We will remove your personal data from active systems within 14 days, though transaction records may be retained for legal compliance.

Yes. We use industry-standard encryption and tokenisation. Your payment credentials are never stored in full on our servers. Payment processors handle the actual transaction securely.

No. We do not sell, rent or share your personal information with third parties for marketing or any other purpose without your explicit written consent.

We monitor our systems continuously for security threats. If a breach occurs, we will notify affected users within 72 hours and provide guidance on protecting your account.

Yes. Log into your account to view your profile, transaction history and preferences. You can also email [email protected] to request a full data export.

We use cookies to remember your login, language preference and gameplay history. Essential cookies keep your account secure. You can disable non-essential cookies in your browser settings anytime.